This was such an easy process, the staff are all very helpful, and I am delighted with my watch! As soon as I save a little more money, I’ll be back. [several months later]: once again, I had an excellent transaction with Austin and his… More staff at TNS. The process was so easy, the communications were clear, and when the new item arrived, it was even better than I had anticipated. Many many thanks! [several months later]: another transaction, again everything smooth, and the product excellent. I can’t say enough good. [several months later again]: another great transaction. Everything has been easy and enjoyable from the start!
I've gained a lot of knowledge by watching Austin's videos on Facebook and since I was in the Philadelphia area, I took the opportunity to step into TNS. These guys got me one of my grail watches at a good price and I have to… More say the watch is perfect. Austin was super gracious, and the environment is very friendly. I didn't even feel like I was in a Pawn Shop. It felt more like a high-end jewelry store. You tell them what watch you're looking for and they show you what they have in stock from the back room. These guys just became my go to store for all my future watch purchases. Outstanding.
Excellent experience. A brief period of bargaining followed by a reasonable agreement and a very smooth final transaction process. I been an annoying picky buyer for so so many years and this was by far one of my top smoothest and most… More pleasant Rolex buying experiences.
With all the choices for jewelry stores in Philadelphia, it can be daunting to find the right retailer. Mike and Tony at TNS are first class, honest, and easy to deal with when it comes to buying and selling jewelry. I highly recommend… More them!
Outstanding service and professionalism. Reached out to use their Rolex authentication service and the team provided fast, responsive, and trustworthy service. I even reached out months later to ask a follow-up question about clasp codes,… More and they graciously provided additional authentication service without question. Go to this business with confidence- A+++
Austin, thank you for the help, patience and understanding as we worked out the sale of my Omega Watch. This was my first interaction with TNS Diamonds & Watches after finding them on IG. I was a bit skeptical as we did the entire transaction… More over email. After much back and forth I went ahead with the sale. The sales process completed as Austin had explained and payment was prompt. The purchase price was fair and experience was very positive. I wouldn’t hesitate to use their services again or recommend them. Overall great customer service.
TNS Diamonds made the transaction easy and smooth. Took care of everything over the phone and shipped overnight. Look forward to working with them again!
Became interested in acquiring a Rolex Sea-Dweller (Ref. 16600), and contacted Austin to suggest a trade-in & purchase deal. We agreed in principle on a valuation range for my trade-ins, and a price range for the SD. Sent him my watches,… More and in less than a week I received fair offers on my trade-ins, and he found a mint 2005 SD with boxes and papers for me in Japan. Received the watch two-weeks later (after inspection by the TNS team for condition and authenticity), and as far as I can tell, it's never been worn. Very transparent and fair operation, and impressively efficient process. TNS is ethical, reliable, and highly professional.
Great company. I purchased and had the watch shipped to Florida. No issues. Payment was received and watch was shipped the next day. The watch was as described. I would purchase from this store again.